Return And Refunds Policy

Ghar K Liya Returns and Refunds Policy

1. Returns

  • Return Window: You may return products within 3 days of delivery. To be eligible for a return, items must be in their original condition, including all packaging, tags, and accessories.

  • Return Process: To initiate a return, contact our customer service team at [customer service email/phone number] within 3 days of receiving your order. Provide your order number and the reason for the return. We will provide you with instructions for returning the item.

  • Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or damaged item). Ensure that the returned item is securely packaged to prevent damage during transit.

2. Refunds

  • Refund Method: Refunds are issued in the form of vouchers that can be used for future purchases at Ghar K Liya. The voucher will be sent to your email address once the return is processed.

  • Processing Time: Refund vouchers are typically processed within 5-7 business days after we receive the returned item. You will receive an email notification once the voucher is issued.

  • Non-Refundable Items: Certain items may not be eligible for refunds, including but not limited to, items marked as final sale, or products that have been used or damaged. Please check the product details and our return policy before making a purchase.

3. Exchanges

  • Exchange Policy: We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired product.

4. Damaged or Incorrect Items

  • Reporting Issues: If you receive a damaged or incorrect item, please contact us within 3 days of delivery. Provide your order number, a description of the issue, and photographic evidence if possible. We will arrange for a replacement or refund as appropriate.

5. Contact Us

For any questions or concerns regarding returns or refunds, please contact our customer service team:

Email: [customer service email]
Phone: [Customer Service Phone Number]
Address: [Ghar K Liya Address]

Feel free to modify any specifics or add additional details to better fit your store's practices